Privacy Policy

Effective Date: November 20, 2025
Company: Swiftrok
Jurisdiction: United States Only

This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website or engage our turnkey tank-scan services. We provide tank scanning, diagnostics, and reporting for gas stations, convenience stores, and commercial fuel-storage operators within the United States.

By using our website or submitting information to us, you agree to the practices described in this policy.

We only process data within the United States.
We do not sell customer information.

What data do we collect

We collect information necessary to deliver our tank-scan services, operate our website, and communicate with customers.

Information You Provide

This includes:

  • Name, business name, or job title
  • Email address and phone number
  • Service location and site information
  • Images or documents uploaded through our forms
  • Messages, comments, or requests submitted through the website
  • Information provided during service scheduling or reporting

Automatically Collected Information

For security, diagnostics, and site functionality, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • The pages you visit and actions taken on the website
  • Date and time of access
  • Referring websites or links

This information helps us maintain website security, detect misuse, and improve performance.

Tank-Scan Operational Data

When we perform a tank scan or facility assessment, we may collect:

  • Tank dimensions, composition, and material data
  • Sensor readings and diagnostic output
  • Facility location information
  • Equipment conditions or deficiencies
  • Environmental observations relevant to the scan
  • Photos taken during the service (if applicable)

This information is used solely to provide your service report and maintain historical service records.

What we do with your data

Your information is used strictly for operational, communication, and service-delivery purposes, including:

  • Scheduling and performing tank-scan services
  • Producing and delivering service reports
  • Communicating about service results or follow-up needs
  • Maintaining historical records for compliance verification
  • Improving website functionality and user experience
  • Securing our website and preventing fraud or misuse
  • Responding to questions, comments, and support requests

We do not use your information for sales to third parties or unrelated market

Media

If you upload images or files, avoid including embedded location data (EXIF GPS). Website visitors may be able to extract location information from publicly available images.

Cookies

Our website uses cookies and similar technologies to support core functions, including:

  • Remembering user preferences
  • Supporting login sessions for authorized users
  • Improving load performance and security
  • Detecting spam or automated abuse

You may disable cookies in your browser settings, but some parts of the site may not function properly.

Embedded content from other websites

Some pages may include embedded content (such as maps, videos, or manuals). Embedded content functions the same as visiting the other website directly. These external websites may:

  • Collect data
  • Use cookies
  • Track interactions
  • Monitor engagement with their content

We encourage you to review their privacy policies.

Who we share your data with

We only share information when necessary to deliver our services or fulfill legal obligations.

We may share information with:

Internal Staff

Authorized employees or technicians who need the information to perform tank scans, generate reports, or provide customer support.

Service Providers

Trusted third parties that provide:

  • Website hosting
  • Cloud storage
  • Email delivery
  • Security monitoring
  • Analytics

These providers are contractually required to protect your data

Legal or Regulatory Requirements

We may disclose tank-scan data or site information if:

  • Required by law or regulation
  • Requested by regulators
  • Necessary to protect safety, property, or environmental compliance

How long we retain your data

We retain data only for operational, regulatory, or historical purposes.

  • Website comments: Website comments are retained only for as long as they remain relevant for reference, service history, or website functionality.
  • Contact form submissions kept for 12–36 months unless needed longer for service history.

Historical service records may be retained longer for safety, liability, or environmental compliance purposes.

What rights you have over your data

Because we operate solely in the United States and do not target residents of foreign jurisdictions, rights under laws like GDPR or PIPEDA do not apply. However, we still allow reasonable requests for:

  • Access to your stored service records
  • Correction of inaccurate information
  • Deletion of information not required for legal, operational, or safety purposes

To make a request, contact us using the information below.

How we protect your data

We use commercially reasonable security measures to protect your data, including:

  • Secure website hosting
  • Firewall and intrusion-prevention systems
  • Encryption during data transmission
  • Access controls for internal staff
  • Secure storage for service records and reports

No system is completely secure, but we take all practical measures to reduce risk.

Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect information from minors.

Privacy policy changes

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of our site or services after changes are posted constitutes acceptance of the revised policy.

Contact us

If you have questions about this Privacy Policy or wish to request access or changes to your information, contact:

Swiftrok
130 West Superior Street, Suite 500
Duluth, MN 55802
Email: [email protected]
Phone: 218.727.3141